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Hendy Ford Southampton

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Hendy Ford Southampton offers new Ford cars as well as used Ford cars. Our Ford trained technicians are able to service all makes and models, MOTstyres and parts. We are also Motability Specialists. As Britain's first Ford dealer, we are proud of our association with Ford Motor Company and are celebrating over 100 years of representation. You can find us on West Quay Road, opposite IKEA - we hope to see you soon!

Need after hours technical support advice? Call 0800 0125399

General Sales Manager: Jon Seyfang
Service Manager: Heather Fitt

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Opening Times & Contact Details

Telephone
New Car Sales: 023 8038 6231 Used Car Sales: 023 8038 6231 Service: 023 8038 6222 Parts: 023 8038 6222 Motability: 023 8038 6231
Business Hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:00 - 13:00
SundayClosed
Monday08.00 - 18:00
Tuesday08.00 - 18:00
Wednesday08.00 - 18:00
Thursday08.00 - 18:00
Friday08.00 - 18:00
Saturday08:00 - 13:00
SundayClosed
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00
  •  

    I am writing to tell you about some wonderful service I have received from your employees in your hendy Ford Southampton branch. 

    I bought a used Ford KA from Hendy Ford Southampton in 2015 as my first car, it has had a few teething problems, but no more than one would expect from a secondhand car. One of the major frustrations for us both has been the hand brake and I want you to know that every time I have had to bring it in both Stacy and Graham have gone out of their way to help. I really feel that they both go above and beyond the service that I would have received from other companies. I was given service that is much more the type that I would expect from a luxury car company.

    I have thanked them myself, but I feel there is so much sub standard service in general that this really needs bringing to your attention. 

    You have two exceptional members of staff in Southampton; I hope you look after them. I am seriously considering Ford for my next car purchase, as I have been treated so well, and made to feel like a valued customer. 

    Yours faithfully

    Mr Joshua Hill 

  •  

    I would firstly like to say thank you for the help and support I have been given when my Ford Focus went into your garage. Stacy and Graham were very professional at all times. 

    I was contacted if there was any problems and if Stacy needed any other information regarding the car.

    I was leant a a courtesy car to help me get around to wok and for other activities with the family, even though my car was ready on the Friday I was allowed to keep the car car for one more extra day and drop the car off on the Saturday afternoon. 

    If there is a way of placing these employees in an employee of the month scheme, because these guys were exceptional with going the extra mile and they should be recognised with for their helpfulness and professionalism. 

  • Robert Tegg was very thorough when explaining the PCP which I was unaware of. I appreciated his honesty and felt able to trust him without feeling I was being bullied or charmed into buying a new car, which was a first for me!

    I was very happy with the experience and will do my best to recommend the dealership to my friends and colleagues. 

  • It was so quick and easy - too good to be true :) 

  • Rob Tegg is an amazing salesman. This is our thrid car from Rob in three years. My fiance has one, this is my second due to expanding family. He is very professional and done everything for me. 

  • Another fantastic experience dealing with Hendy Ford Southampton. Everyone is so helpful.

    Robert Tegg was brilliant in catering for our needs and on hand to answer any queries.

    Thank you to Hendy Ford in Southampton for such a kind and considerate experience. I would not consider using anyone else.

  • Rob Tegg has helped me with three of my vehicles now and every time has provided me with first class service. He is always helpful, explains things thoroughly in a way which someone like myself with no knowledge of cars would understand, I cannot fault a thing.

  • Mr Agius passed praise for the quality of the service that he received from Graham and Vicky from staff at Hendy Ford Southampton Aftersales department. This is his testimonial.

    "Good Afternoon,

    I am writing to say many thanks to your service guy Graham and his colleague Vicky.

    I bought my car in for a warranty repair to the antenna and I noticed my RHR door rubber trimwas adrift of which I mentioned to Graham if it could be be repaired he advised it may not be covered under the warranty but even though it was repaired due to this being a poor Ford quality build issue.

    Can you pass on my sincere thanks as I wish there were more people out there like him who always puts the customer first, well done to him and your company."

    Mr Ray Agius

    3rd February 2015

  • Mona Khatun found her service advisor Vicky Wheeler to be extremely professional when using the Hendy Ford Southampton service department. This is her testimonial.

    "Dear Mr Povey,

    It was lovely to meet you this morning.

    I would just like to let you know I've received great service today. Vicky, the lovely lady who served us was extremely professional and found her customer service excellent.

    I feel it is important customers do let staff know how well they work. As people are always quick to criticise but not to compliment.

    Well done and thank you!

    Kind regards

    Mona Khatun"

    Mona Khatun

    18th February 2015

  • Mr Hardwicke passed praise for the quality of the service that he always receives from staff at Hendy Ford Southampton Aftersales department. This is his testimonial.

    "Dear Sirs

    I would just like to pass on my praise for the quality of service I always receive from your staff every time I use your facility.

    At the West Quay Road garage specifically, I have used it many times over the years, and have always been treated as much valued customer.

    Yours Sincerely

    D G Hardwicke"

    8th January 2015

  • Ms Spiller really appreciated the help and service from her sales executive Rob Tegg when purchasing her new Ford Focus from Hendy Ford Southampton. This is her testimonial.

    "Dear Rob

    The car is fantastic! I am loving it. I really appreciated your help and service. The colour is even better than I imagined, and I love the trip computer as that is new to me

    Many many thanks

    Regards

    Cathryn"

    Ms Cathryn Spiller

    6th July 2015

  • Mrs Elrick would not deal with anyone else except Rob Tegg at Hendy Ford Southampton when she purchases her new cars. This is her testimonial.

    "I always buy my motors from Rob Tegg and so does my husband - when my daughter starts driving she will be getting one from him as well - wouldn't deal with anyone else.

    Best Wishes

    Lucy Elrick"

    Mrs Lucy Elrick

    11th September 2015