Ford Options Cashplan is ideal if you want to put down a large cash deposit and do not want to be tied to regular instalments.
The features of Ford Options Cashplan:
Choose from three options at the end of your agreement:
With Ford Options Cashplan, if you would like to renew your Ford you can trade it in at your Ford Dealer or sell it privately if you prefer. You must settle your account, then you may use any excess value over the Optional Final Payment as a deposit towards your new Ford.
Your pre-agreed Optional Final Payment gives you protection against any unexpected fall in used car prices. If you would like to return your car, your Ford Dealer will complete a vehicle appraisal. As long as your car meets our fair wear and tear standards, is within the agreed mileage, and your account is up-to-date, there will be nothing further to pay. Additional charges will be made if you exceed the agreed mileage or if your car does not meet our fair wear and tear standards.
Ford Options Cashplan also gives you the flexibility to own the car at the end of the agreement. All you need to do, assuming all payments have been made, is arrange payment of the Optional Final Payment, which was deducted at the start of your agreement, plus the purchase fee.
We'll contact you before the end of your Ford Options Cashplan agreement to make sure you have plenty of time to decide which option is right for you.
With Ford Options Cashplan you're in complete control, with the flexibility to renew your Ford at any time during your agreement. Find out more about our current promotions. Your Ford Dealer will assist you with the process, including settlement of your outstanding balance on your behalf. Please remember, however, that the responsibility of settling the financial balance remains yours.
Get a personal instant finance quote for the model of your choice. Once you've created your personal finance quote you can also apply online for a decision within minutes.
As a Ford Credit customer you can access account services online. For example, you can request a call-back from our Customer Service Centre, change your bank account or address, or obtain a settlement figure.
Ford Credit is a member of the Finance and Leasing Association (FLA) and adheres to their Lending Code. You can view this Code at the FLA website. The code sets out key commitments and principles that we believe are fundamental in providing excellent customer care. As well as setting out industry guidelines, the FLA offers a Conciliation and Independent Arbitration Scheme for complaints less than eight weeks old. For more information please feel free to ask our Customer Service team or contact the FLA direct on 020 7836 6511. If your complaint is still not closed to your satisfaction after a period of eight weeks, you have the legal right to escalate the complaint to the Financial Ombudsman Service (FOS) by calling 0845 080 1800.
If you would like to see Ford Credit's Complaints Publication Report, please click on the link below.
Complaints Publication Report.
Finance subject to status. Guarantees/indemnities may be required. Freepost Ford Credit.
Treating customers fairly is a core principle at Ford Credit. This forms a cornerstone of how we do business with all our customers and is embedded in our company culture. If, at any time, you believe that we have failed to live up to this principle please contact us.
Ford Credit is a trading Style of FCE Bank plc. Registered in England: No 772784. Registered Office: Central Office, Eagle Way, Brentwood, Essex, CM13 3AR. FCE Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under firm reference number 204469.
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