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Motability Car Testimonial Hendy Ford Fareham Ford Focus

Mr Larkins found his Motability Specialist Lucy Choppen and Sales Executive Olli Tarrant to provide excellent service when purchasing his new Ford Focus on the Motability scheme from Hendy Ford Fareham. This is his testimonial.

"This was my first experience of leasing a Motability car from Ford, and from my first visit, to collecting the car I was kept in the loop of what was what.

On the day I picked up the car I was not kept waiting that long as it was very busy with other Motability customers asking about and collecting their cars, they could not have done better and I am pleased with the service I received. Even the follow up phone call (which was unexpected) checking that the car was fine and did I have any problems or concerns, and that Ford like to do a 3 month check on the car just to make sure everything is running correctly (more than my previous mobility dealer did).

I just wish I had thought of getting a Ford before and I see no reason why I will be going anywhere else when this lease runs out, except another Ford Car. Personally I don't think there was anything that could have been done better than it was, in my opinion all the staff deserve a pat on the back."

Mr Larkins

24th March 2015