New Car Testimonial Hendy Ford Portsmouth Ford Fiesta
Mrs Farlow found her sales executive Sam Gledhill to go above and beyond when purchasing her new Ford Fiesta from Hendy Ford Portsmouth. This is her testimonial.
"Listening to our requirements, offering opinions, keeping us updated. Taking time, not feeling rushed.
The actual dealership I believe is exceptional, from the moment you enter the showroom you don't feel pressurized. It is a friendly atmosphere.
I would like to praise and thank Sam Gledhill who was the Sales Executive that dealt with us. After taking time to discuss what we wanted/options/quotes etc. unfortunately I was involved in a crash and our car was written off. Sam went out of his way to help with the finance company and insurance company in settling the claim.
Sam went above and beyond his duties and deserves a pat on the back for an exceptional customer service experience."
26th August 2015