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Service Testimonial Hendy Ford Southampton Ford Focus

Mr Agius passed praise for the quality of the service that he received from Graham and Vicky from staff at Hendy Ford Southampton Aftersales department. This is his testimonial.

"Good Afternoon,

I am writing to say many thanks to your service guy Graham and his colleague Vicky.

I bought my car in for a warranty repair to the antenna and I noticed my RHR door rubber trimwas adrift of which I mentioned to Graham if it could be be repaired he advised it may not be covered under the warranty but even though it was repaired due to this being a poor Ford quality build issue.

Can you pass on my sincere thanks as I wish there were more people out there like him who always puts the customer first, well done to him and your company."

Mr Ray Agius

3rd February 2015